Lemme guess.. hmmmm... traversing their bureaucracy is a waste of time. :-) Voting MS-XP or BSD//Linux is way more resource efficient.
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They used to have a program where you could pay a monthly fee to get priority service on their telephone service.
Provided the support people are qualified. And they actually do something about the problem in time.
Yep, that pretty much sums it up.
-- Regards, Joerg http://www.analogconsultants.com/
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