Any idea why fully-charged DECT Panasonic cordless phones would keep losing their wireless link lately? They're not at all far (fifteen feet) from the base and, this loss of signal only started happening about a year ago (the phone is probably about three or four years old). So, something clearly aged (but the batteries show as fully charged and I've changed them between handsets anyway). The error I keep getting (on multiple handsets) is: No Link. Reconnect base AC adapter. This happens after, say, a few minutes of talking time, but, it's erratic. Sometimes I can be on the line for an hour before it happens; other times it happens within five minutes. What frustrates me is the lack of debugging techniques. Reconnecting the phone to the charger doesn't change anything; nor does placing each of the handsets back into the mother phone to reinitialize them. Here's the DECT Panasonic KX-TG6441 phone & handsets: Here's the model number plate: Googling for that error message, I see it's pretty common; but I already tried the little that Panasonic suggests: The outlet is working fine; the phone works fine from the base; it's just the handsets that keep losing their wireless connection. Anyone else resolve this problem before? Any debugging hints?

Have you added anything like a wireless router for the internet ? Sometimes phones and other wireless devices will interfear with other. --- This email is free from viruses and malware because avast! Antivirus protection is active.

Why would a DECT Panasonic cordless phone keep losing the wireless link?

Jan 07, 2014 41 Replies

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Danny D'Amico 12 years ago

My experiments pretty much proved that the following would happen: a) Leave batteries in overnight - handset display says they're full. b) Pull batteries out momentarily & put them back in c) Now handset display says (the same batteries) need 7 hours of charging

So, I'm going with the recommendation to ignore whatever the handset display says if you've just put in batteries.

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Tony Hwang 12 years ago

Hmmm, Panasonic implemented mandatory >7 hour initial charge to ensure long battery life. On any rechargeable batteries proper initial charge is very important. It is not whether battery is charged or not. It is just so. You are obliged to make sure at least 7 hour charging time. Usually owners manual does not explain things in full. Panasonic CL phones in my house is almost 10 years old. None yet needs new battery.

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