We bought this unit new a month ago and on top of the poor layout of the baskets, this morning, the unit's drain pump was running continously and according to my wife, an error code of "E1 (water leak) or IE (water inlet trouble)" (big difference) was being displayed. Even after cycling the main breaker and getting PF (power fail?) indication the pump continued to run even with the door open and the unit apparently off (display dark).
While this was happening I poured about a 1/2 gallon of water into the sump and confirmed that the unit was draining correctly. After a bit of fooling around, the pump shut down on its own and we were able to run an apparently good wash cycle.
What is going on? Is this model a problem? What usually causes E1 and IE trouble codes?