HP 4MP prniter intermittent paper jam.

Mar 10, 2008 4 Replies

This HP 4MP prints nicely. Intermittently the paper will jam in the following position:



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The paper never jams if it is fed through the manual slot. I have exchanged the oblique roller with one from a working machine and it still jams intermittently. When the jam does occur, the paper is always stopped in the same position. There are no unusual noises that accompany the jam. Any ideas as to the solution to this?



Thanks for your reply.


David Farber David Farber's Service Center L.A., CA

Try installing a repair kit. It contains the rubbers and gears to service the paper pathway. They are available online at several places.

- Tim -

Email - tempowl@nospam.nbnet.nb.ca (remove the nospam part) And If I Forgot To Mention My Location, I'm In The Fredericton Area

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I've not been able to find a replacement roller assembly. This is the black rubber roller that feeds the paper into the machine once it has been picked up by the oblique roller. I tried reconditioning it with some rubber rejuvenator but it didn't help. I'm going to swap the entire pickup assembly with my other machine to see if the problem lies in this neighborhood.

Thanks for your reply.

David Farber David Farber's Service Center L.A., CA

Also,

comp.periphs.printers comp.sys.hp.hardware

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