Hello
I have a BBP11-34L Brady thermal printer, and it has worked well until I changed the ribbon about three months ago (I have installed 18 ribbons so far, so I think it is not an installation error).
From then on, the printer prints two or three labels and stops in half of the next label indicating an error with the top LED turning red. If I press the top button the cycle repeats. If I raise the cover, the ribbon is adhered to the label, but it is easy to remove.
I have cleaned the thermal head and the rollers, tried a new ribbon and new labels, changed head temperature, changed printing speed, tested using the USB interface and the Ethernet one... Always the same issue.
Thank you in advance for any help.