No Black Supply: Insert ink cartridge NOW (HP oj d145)

What can this error possibly be indicating? HP OfficeJet d145 No Black Supply: Insert ink cartridge NOW to prevent damaging the product.

I've inserted and reinserted the HP black ink printer cartridge #14 c5011a but I still all of a sudden get this error from my HP printer saying "No Black Supply".

I've cleaned with a pencil eraser the gold plated contacts on the HP14 c5011a printer ink cartridge and I've cleaned the four springey prongs on the HP OfficeJet d145 printer that connect to the HP printer ink cartridge to no avail.

I've tugged and pulled and tapped and jiggled the HP 14 ink cartridge; but still the HP OfficeJet d145 printer thinks the black printer ink is empty.

The problem is this show-stopping error wholly disables the HP OfficeJet d145 printer. NOTHING can be pressed - not a single button - no diagnostics can be performed - no printer head cleaning - nothing. Absolutely no buttons work except the on/off button which has been cycled many many times between yesterday and today.

This HP printer is so very frustrating.

Do any printer experts have a debug procedure for testing why the HP OJ d145 thinks the HP 14 black printer ink is out when in fact it is not?

Reply to
maryanne kehoe
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Have you tried unplugging your printer instead of just turning it off? Sometimes unplugging it for a couple of minutes clears false errors or memory problems and makes the printer recognize that there isn't an empty cartridge in there anymore.

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Reply to
Larry B. Scott

Yes, I did unplug it, but not for more than about ten seconds.

I've always wondered what a 'couple of minutes' would do.

Isn't off off? Why would off for a long time be off?

Reply to
maryanne kehoe

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