Ok, so after the awful burning up of the dimmer, it took several days for the seller to finally agree to take the 3 I originally ordered back (1 burned, 2 unused). Something to keep in mind. Take a look at seller returns. If they don't say "30 day free returns" for their policy, look for someone else! At least regarding items like this. This guy had returns but seller pays shipping, which I adamantly refused. It took several days of standing firm once I opened a case along with photos of the insides of the burned dimmer with a final threat that I would get my money back on the date eBay was allowed to "step in." That date would have been this coming Friday. The seller finally agreed. Looks like he's Chinese because he must have asked multiple times if I wanted to get it repaired or was I sure I didn't want a new one. NO, I want to return them all for full refund and you pay shipping because they are not as described and I consider them unsafe. After plugging in shipping estimates today, I can see why he was so concerned. He sent them in a cushioned bag, but not taking any chances in case he claims damaged upon return, I was going to return them in a fairly large box... at a cost of more than $50 US. Wow! Not sure what's happened and I guess I have been out of selling for a while now, but never expected a rate like that! So, I will reuse his bag, send insured, keep records and screenshots of everything and he will pay it all. If not, I will have all records for eBay if/when the time comes. All this because seller didn't have "free 30 day returns". By the way, sending them back in his bag will cost $16.90 insured.
I had a Chinese power supply arrive DOA a month ago. Seller had "free
30 day returns." I started the return process and within a few hours was the Paypal refund. Before the refund, I had received the link for the shipping label. When sellers are refunding before you send back the item, are you still supposed to send it back with the prepaid shipping label, or not? Up to now, I have sent them back.Just some info you may find useful... or not.