Was that delay longer than the time you waited for the prototypes to be tested?
Perhaps my experience has been better because I order my boards through their web site---which has never forgotten or misplaced my credit card number. I've never confused the payment issue by sending them a paper check. ;-)
Mark Borgerson
I don't understand the question.
Sure, ordering on the web site is a great idea when it works. I tried to place the test fixture order online three times and each time the web site crapped out.
Don't even try to make this look like my fault. If they can't hold onto a credit card number long enough to bill it, I am sure not going to give them any more credit data. The real problem was the fact that they can't communicate either internally or externally. Every time I called, I had to start over with a new person explaining what I was doing and who I had spoken to. When something went wrong, they didn't communicate internally and no one ever told me about the issues. I guess if your order goes well, then you don't see the result of their poor communications. But if there is a snag, then it all falls apart.
Anyone who uses Sunstone for professional work is taking a chance with their schedule. I would compare it to those kids who thought it was perfectly safe to tease the tiger in the zoo. In 99.9% of the zoos that would be safe. But they happened to do it in the one zoo where the tiger didn't know he couldn't jump a 14 foot wall! When it went bad, it went ***really bad***.
Rick
gEDA
Sterling grade refined purified silver, M8.
Isn't that kind of hard to mail?
-- http://improve-usenet.org/index.html If you have broadband, your ISP may have a NNTP news server included in your account: http://www.usenettools.net/ISP.htm Sporadic E is the Earth's aluminum foil beanie for the 'global warming' sheep.
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