service manual needed for HP Officejet 8710

my printer has jammed and I need a service manual to see where an unconnected end of a 3mm wide transparent strip needs to be connected to. It seems to go from the left to somewhere behind the print head.

or does anyone know what HP's internal reference number is for the 8710?

Reply to
Amanda Riphnykhazova
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Sorry, to explain, it is called a timing strip and the right end that has come out can be sorta seen at 7.26 on

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I assume installation can be seen in the service manual?

Reply to
Amanda Riphnykhazova

If there's no physical detail on the detached end, to register with hook or pinch detail, it may be broken - check for missing piece remaining in the area. Unusual for this to break. Sometimes needs cleaning . . .

RL

Reply to
legg

You are absolutely right: The strip ends in two rounded forks. They were obviously joined at the end. Looking at the new one, there was originally a lengthened hole at the end to hook (a spring) onto. The bit of transparent end piece that went across the two forks is still in there somewhere.

Now I have to determine whether to order a new strip for ten bucks. This is a machine that was just given to me, presumably because it didn't work, what with a broken encoding strip in there! It looks easy to install but very difficult to get to.

This unit has a dreadful reputation for reliability and for giving endless stupid error messages instead of working properly. And HP's tech support (or lack thereof) shows me that the manufacturer won't stand behind his product. Does anyone think doing all this work to get this thing working is worth the bother? Am I setting myself up for a lifetime of endless stupid error messages? To add insult to injury, I was given this while throwing away a hitherto reliable Canon MX860: which that manufacturer WOULD stand behind and which always worked properly until it started to give out B200 ("This unit has died") error messages

Reply to
Amanda Riphnykhazova

I agree with you. I had 2 Pixma MX922 all in ones which I had to junk when they died, an MX960 which I had to junk when it died, and a somewhat longer-lasting older MX 860 which I decided had in fact died when it started giving the non-specific B200 error message. Canon printers were amazing but they do seem to have had a sort of planned obsolescence about them.

But the question is: Is the 8710 worth saving? I agree there are lots of all-in-ones out there and at the moment I dont actually have a scanner or a copier.

But is there a problem with this unit taking pigmented ink? Why are there so few places where after-market ink can be bought at reasonable cost?

Like you, I dont print very often and I also have an HP 1525nw for when I need inexpensive printing so I'd like to know, - how reliable are all the lousy reviews and should I go to all the bother of pulling this thing apart if it promises to give endless error messages when laboriously put together again ?

Reply to
Amanda Riphnykhazova

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