OT: Skype issue

Folks,

A client asked me to sign up with Skype, so I did. Long story short, it sorta works but every time I receive an error box "Skype has encountered a problem and needs to close".

If I do not click "Do not send error report" and leave this error box on the desktop I can perform camera and audio tests and browse around in the Skype software menues. The millisecond I click "Do not send" ... poof ... Skype is gone.

It's Skype SW version 6.0 and the PC uses XP. Web searched turned up only the usual "fix" to wipe and reinstall everything. Done that, no improvement. What gives? Older versions more stable?

--
Regards, Joerg 

http://www.analogconsultants.com/
Reply to
Joerg
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Huh? The latest version is 5.10.0.116 (as far as I know, I get automatic updates).

Based on your prior complaints I'd guess it to be just a Joergasm... nothing is going to work properly for you >:-}

There _was_ a bad release, which was corrected the next day. Maybe you should seek out ~v5 and start from there. Do you know to turn off virus checkers and all active programs prior to an install, so that all DLL's are up to date? ...Jim Thompson

--
| James E.Thompson, CTO                            |    mens     | 
| Analog Innovations, Inc.                         |     et      | 
| Analog/Mixed-Signal ASIC's and Discrete Systems  |    manus    | 
| Phoenix, Arizona  85048    Skype: Contacts Only  |             | 
| Voice:(480)460-2350  Fax: Available upon request |  Brass Rat  | 
| E-mail Icon at http://www.analog-innovations.com |    1962     | 
              
I love to cook with wine.     Sometimes I even put it in the food.
Reply to
Jim Thompson

Nope, 6.0.0.120. And maybe that could be the problem?

So why did NetMeeting, NetConnect, Go-To-Meeting and all that work flawlessly right off the bat? I guess they must have done something right. Problem is, when you have many clients they use lots of different web meeting services.

If that's needed that would be a poor performance. For the last install I did. Did not make any difference. I found tons of web links where people complained about the very same issue. No solutions other than to try older versions "until one sticks". So I guess I have to search around for older versions then. Found some but I won't download stuff from unknown sites.

--
Regards, Joerg 

http://www.analogconsultants.com/
Reply to
Joerg

I think that is usually as sign of a missing or old dotnet framework

-Lasse

Reply to
langwadt

Be careful with CNET.

Jamie

Reply to
Jamie

Hmm, I recently updated that. But shouldn't a software be smart enough to detect that and signal according instead of just crashing? In hardware I'd never get away with "performance" like that.

--
Regards, Joerg 

http://www.analogconsultants.com/
Reply to
Joerg

You're always complaining, "So-and-so program crashes all the time". Which is it?

How do you conclude that? You don't like updating DLL's? ...Jim Thompson

--
| James E.Thompson, CTO                            |    mens     | 
| Analog Innovations, Inc.                         |     et      | 
| Analog/Mixed-Signal ASIC's and Discrete Systems  |    manus    | 
| Phoenix, Arizona  85048    Skype: Contacts Only  |             | 
| Voice:(480)460-2350  Fax: Available upon request |  Brass Rat  | 
| E-mail Icon at http://www.analog-innovations.com |    1962     | 
              
I love to cook with wine.     Sometimes I even put it in the food.
Reply to
Jim Thompson

you'd think so, but in a way it is understandable that if it doesn't exist and the OS from before it existed it can't tell you it is missing it has no idea

chicken and egg you know

-Lasse

Reply to
langwadt

Why don't you just skip Skype? You're just sullying my bandwidth >:-} ...Jim Thompson

--
| James E.Thompson, CTO                            |    mens     | 
| Analog Innovations, Inc.                         |     et      | 
| Analog/Mixed-Signal ASIC's and Discrete Systems  |    manus    | 
| Phoenix, Arizona  85048    Skype: Contacts Only  |             | 
| Voice:(480)460-2350  Fax: Available upon request |  Brass Rat  | 
| E-mail Icon at http://www.analog-innovations.com |    1962     | 
              
I love to cook with wine.     Sometimes I even put it in the food.
Reply to
Jim Thompson

From the web conferencing apps only one: Cisco Webex. They spent quite some time diagnosing it with me (after a client complained to them). Turned out that one has to disable popup blocker plus uncheck the scurity setting that prevents web sites from installing (!) add-ons. Couldn't believe it. So now the drill is that whenever I need to enter a Webex conference I uncheck this and then at the end re-check it.

Even when Software is behaving in such, ahem, "suboptimal" fashion why on earth can't it let off a meaningful error message instead of freezing? Or to say it a bit arrogantly, in my work I do better than that.

The other two are Acrobat Reader which was voted off this here computation machine and replaced by more robust SW -> Fixed. The third one is Orcad PSpice. When the rental license ran out I celebrated by popping the cork of a bottle of "Fin du Monde" :-)

I do not allow downloads from site that I do not know and thus will not trust. Simple as that. When a "recommended" download is from something like

formatting link
I won't do it.

After some more searching in post from myriad people with the exact same issue one guy said the same thing that seemse to "work" here: Do not click anything in the error box, move it off screen, then when done with Skype pull it back and close Skype by hitting a key in that box, upon which it kind of crashes away. That solution reminded me of the old Opel Kadett. Often the starter solenoid wouldn't pull in. So the drill was to carry a 1/2lbs hammer at all times because that "fixed" it for one start process at a time.

--
Regards, Joerg 

http://www.analogconsultants.com/
Reply to
Joerg

The hardware I design is better than that. When it encounters a missing link, such as another module that isn't plugged in or isn't responding as expected it will alert the user with a rather explicit message. It won't just go on the fritz or turn off.

--
Regards, Joerg 

http://www.analogconsultants.com/
Reply to
Joerg

As I said, I have to use it so I wondered whether someone knows how to fix this bug.

--
Regards, Joerg 

http://www.analogconsultants.com/
Reply to
Joerg

You're beyond hope. Your paranoia is keeping you from working software. But that's good, you're not intruding on my bandwidth >:-} ...Jim Thompson

--
| James E.Thompson, CTO                            |    mens     | 
| Analog Innovations, Inc.                         |     et      | 
| Analog/Mixed-Signal ASIC's and Discrete Systems  |    manus    | 
| Phoenix, Arizona  85048    Skype: Contacts Only  |             | 
| Voice:(480)460-2350  Fax: Available upon request |  Brass Rat  | 
| E-mail Icon at http://www.analog-innovations.com |    1962     | 
              
I love to cook with wine.     Sometimes I even put it in the food.
Reply to
Jim Thompson

Proper software always works here.

Oh I can use the bandwidth. By just swiping the error message under the rug and not clicking in it.

--
Regards, Joerg 

http://www.analogconsultants.com/
Reply to
Joerg

It's your own private bug :-) ...Jim Thompson

--
| James E.Thompson, CTO                            |    mens     | 
| Analog Innovations, Inc.                         |     et      | 
| Analog/Mixed-Signal ASIC's and Discrete Systems  |    manus    | 
| Phoenix, Arizona  85048    Skype: Contacts Only  |             | 
| Voice:(480)460-2350  Fax: Available upon request |  Brass Rat  | 
| E-mail Icon at http://www.analog-innovations.com |    1962     | 
              
I love to cook with wine.     Sometimes I even put it in the food.
Reply to
Jim Thompson

Pfff. I tell clients to use the phone. Nowadays there are loads of telephone conferencing services which are really easy to use. I gave up on those netmeeting thingies about a decade ago. Too much wasted hours without pay.

My kids use Skype but they have Windows 7 on their PCs. Dunno how they got it to work but it does even on non-administrator accounts.

--
Failure does not prove something is impossible, failure simply 
indicates you are not using the right tools... 
nico@nctdevpuntnl (punt=.) 
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Reply to
Nico Coesel

in a way that is what windows is doing, it's telling you that a program is doing something it doesn't understand

-Lasse

Reply to
langwadt

An Installed debugger would tell alot more about what the program actually did that caused the event.

Most likely some hack was done in the software to determine a specific condition, a rare condition, one that may not be able to be determine via a standard API call, or some hack coder that does not know what they are doing and the error has been there in many releases except this time, it just happens to hitting out side some boundary that is faulting the OS.

Many times an error can be carried from one version to another but never detected due to where it is in the code but one day, a little change in code and bam, that little error now is causing all kinds of problems.

One common problem is the release of a handle to some resource and then the reuse of it future down the code strip. Many times that handle may still point to some useable data that will not cause havoc but one day, things change where the OS may then need that resource elsewhere or just give it to some other app and now your program accesses data that is not longer valid..

Etc..

Jamie

Reply to
Jamie

Microsoft released a bad .net update a few years ago, which screws up a lot of things. They corrected it, but reused the KB number which makes it a ain in the ass to fix without uninstalling all of .net and reinstalling it and hundreds of updates.

Reply to
Michael A. Terrell

Yeah, dumbshit. STOP turning off essential system services, like dot net, etc.

Reply to
MakeNoAttemptToAdjustYourSet

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