Greetings everyone,
We had bought two microcontrollers from Sunrise Systems, GmbH, Germany
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and performed payment as per their instructions. We are based out of US.
Since then, Susrise Systems, GmbH, has failed to deliver the products and that is the reason I wanted to ping this group for advice. What needs to be done in order to get our money refunded since the vendor is in Germany? Repeated reminders for cancellation of order or request for delivery are not helping.
Also, if anyone in this forum has had similar experience dealing with vendors in Germany and can advice regarding this topic is appreciated. Thank you for your advice.
with regards,
Bobby Sardana. snipped-for-privacy@obsoft.com