Hi, I hope this group can help? I have a Hotpoint washing machine, that has recently become very noisy in the spin cycle. It sounds like a grinding sound. When i manually spin the drum by hand, it sounds rough.
Try to move the drum up and down, is there any movement? If there's any more than an almost imperceptable or very tiny bit of play then the bearings are gone. A grinding noise could also indicate the motor needs a service or replacing, like worn brushes or failing bearings.
Either way, don't use it again until you've fixed it.