Could be a switch setting problem. Try this:
Hook a wire from ch1 input to the calibrator loop. Ch1 input selector to "AC", 0.1V/cm, var knob all the way clockwise until it clicks. vert mode press ch1 only DOWN, all other buttons in this column OUT.
Set the two Position knobs staright up.
Sweep speed: 5 ms/cm var knob all the way clockwise until it clicks.
"x10" button OUT Intensity 3/4 of the way up.
Press sweep mode: Auto Sweep source: "A"
Press trigger source: Ch1, internal Trigger mode: normal, AC
Turn the trigger A knob to pointing straight up. The "trig" light should go on, if it doesnt, turn the knob until it does. You won't be able to see ANYTHING until you can get the TRIG light to light up. Work on this first.
Press the beam finder. You should see a bright but small square wave. Now use the horiz and vertical position knobs to center the square wave on the screen. release the beam-finder button and you should see about five cycles of a square wave. You might have to adjust the intensity and focus knobs for best appearance.