Swollen battery in Samsung Tablet

Jan 07, 2022 Last reply: 4 years ago 3 Replies

I have a Samsung 12.2 inch tablet SM-P900. When not in use I keep my tablets standing vertically in a bookshelf.



The other day I noticed the screen of the tablet had separated from the tablet. After disassembly it turns out the (large) battery seems to have been encased in a soft plastic bag instead of the normal hard plastic case. The bags (there seems to be two) have swollen to the extent that they have forced the display to pop away from the rest of the tablet.



The tablet is composed the three layers, the display, the electronics, and a back cover. The back cover remained attached to the electronics.


Videos showing how to replace the battery for this tablet show what appears to be a completely different battery.



As I remember, I bought the tablet very soon after it was initially offered by Samsung.



Does any of this sound familiar to you?



Thanks for any suggestions.


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As I remember, there was a recall on this device. Have you tried to contact Samsung?

Peter Wieck Melrose Park, PA

Thanks for responding. it was a Youtube video that showed me there was something different about my battery.

I wasn't aware of a product recall. I will check that out.

Thanks.

Good news for me: I contacted Samsung and they were very concerned about the swollen battery. Apparently a smaller Samsung tablet had similar problems which caused damage both to the unit and surroundings.

They are sending me a box to return the unit for free repair.

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