A week ago I bought a Phillips pocket DAB radio DA1103/05, £39 from a Comet store in London. It seemed quite good to me, and is small and neat, but everytime I did a 'local' scan of the stations; it *wiped off* all the stations that I had previously *preset*. I quite often need to do a scan since the reception quality is very different between the front and the rear of my house.
I took it back to Comet, the girl there became very 'fish' faced, but gave me another one. I said i would like to test it and she said you cannot pick up any stations in this store. So I went to the next door shop where I could sit down, and found that this replacement set had exactly the same problem.
I took it back and she then tried to set up the presets herself, at the counter in the store where we were before. ( Making a lie of what she said about not having reception in the store). But she didn't know how to do it and declined my offer of showing her how to. Any way even more fish faced, she then gave me a refund for the £39.
I later rang Phillips technical help and they said they had not encountered this particular problem with this radio and would ring me back. They didn't, so I rang them again, but I got the distinct impression that they really were not that interested in any of this, and got no further ahead.
Thinking I would buy another one, I rang the nearest John Lewis Store; but it looks like although they do sell Phillips radios they do not sell this 'particular' pocket model. The model is DA1103/5 and the software version on it is: V.1.3.2. I think it might be a very 'recent' version since it offers 30 presets as opposed to the generally advertised 20 presets available.
Since John Lewis said they could not even 'order' me one of these radios, i'm wondering if they have been having trouble with them?
So my quandry now is whether to try to locate another one, or switch to another pocket DAB radio? Is there another pocket radio that people would recommend; or should I best pursue another one of these Phillips? Thanks for any advice.