Kenmore Smartboard (microwave)

I'm repairing a microwave/convetion oven that was dropped. Sears#363.63673201

Turns out the display pack cracked and consequently, no display (oven appears to work otherwise)

Called up Sears, they can't sell me the display only, I have to buy the whole smartborad @ $231.00.

Is there a snowball's chance in Haiti that anyone has a def. board with a intact display ?

Or knows how to get around the Sears stonewall to buy just the display?

Many thanks, Sparkey

Reply to
Sparkey
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You should find out from Sears who the original manufacture of your oven is. Then you can see if the original part may be cheaper or available. You would also have a better chance to find a scrapper oven like yours to see if you can get the part out of that one.

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Jerry G. ======

Turns out the display pack cracked and consequently, no display (oven appears to work otherwise)

Called up Sears, they can't sell me the display only, I have to buy the whole smartborad @ $231.00.

Is there a snowball's chance in Haiti that anyone has a def. board with a intact display ?

Or knows how to get around the Sears stonewall to buy just the display?

Many thanks, Sparkey

Reply to
Jerry G.

Hey guys

Thanks for the advice. This flourescent dispaly has "Samsung" written on it along with a part # HNM-18LS06.

I've been trying to find a distributer that carries them. So far, Mouser, digikey and Samsungparts.com have been a bust. I gotta be able to buy this from somewhere.

Sparkey

Jerry G. wrote:

oven is.

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display?

Reply to
Sparkey

When I worked for GE about 15 years ago selling major appliance parts, you couldn't get individual parts for the smartboards. A few of them had a replaceable low-voltage transformer but that was about it. Some of the boards were sold outright and some were on an exchange basis.

You might try your local independent parts distributor to see if they can do any better on the pricing. Marcone is one such place and there are many others.

Outside of that, thrift stores, pawn shops, and used appliance stores are probably your best bets.

Not really. It is cost effective for Sears (or whoever built it for them) to go to Samsung and say, "Hey, I need to buy 110,000 displays for a microwave oven... 100,000 to sell and 10,000 for spares, make me a deal?" Samsung says "Sure, five bucks each!", runs the 110,000, gets paid, and throws the mold in the dumpster...

Standard disclaimers apply; I don't get money from any of the companies mentioned anymore.

Matt Roberds

Reply to
mroberds

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