Cypress FX2 EEPROM image won't run

Cypress technical support has been really horrible, I hope someone here can help.

I have a program for the FX2LP part. It runs fine when loaded with the Keil debug monitor, but does not run when loaded via CyConsole, or loaded into EEPROM.

For the EEPROM, I'm using this command line:

hex2bix -i -c 0x00 -f 0xC2 -o test.iic test.hex

I have looked at the EEPROM image in the prom burner's buffer, and it seems correct. I decoded the first

I send some data out the serial port before doing any USB stuff. If I load the program with the debugger, but don't connect the USB cable, I get the text out. When I try the same thing with the EEPROM, I get nothing.

Anybody got some ideas?

Thanks!