Newark and Firefox

Also on ebay, I can buy with Firefox, but have to return with Chrome. Firefox won't even get pass the first screen on return questions.

Bottom right corner of their homepage has a LIVE AGENT link,

Quick links

You're just another collateral victim of the browser wars for web dominance. Abandon Newark. Tell them why. If enough people do that, they might learn eventually.

Jeroen Belleman

Abandoning FireFox is easier. I used FireFox for years but it's been problematic of late. The decline started when they fired Brendan Eich for political incorrectness.

They directed me to the phone line.

RL

I have no explanation, but I received a delayed email confirmation of the last 'change of password' cycle this am (sent date 7AM yesterday).

. . . . and can now log into the Newark account for the first time this month, using Firefox.

My newark mail folder is full of these confirmations, from previous attempts to log in. . . . .as well as thank you notes for the purchase order I'm still trying to get out of it's coma..

From the record, it also looks like the firefox update was actually permitted AFTER the Newark log-in issue arose, on the first of the month, in an attempt to fix it.

On-line chat, to discuss the stalled PO is not an option, it seems, after logging in (mouse cursor becomes X in circle)

Going back into the records, it looks like a preceeding purchase order (msde ages ago) for thermal epoxy, also ended up in limbo.

Both moribund purchases were made with on Newark's main website, because the items were not listed on their Canadian website.

. . . . . so the problem may be more convoluted than just browser envy.

RL

Firefox seems to be a loser in the browser wars. Usage has dropped off to single digits of the total browser use and many web developers don't support it. Shame, I still use it a lot and don't plan to change, but I have to use certain browsers for certain sites. None require the use of Firefox.