AT&T sucks

Everything that AT&T does sucks. But everybody probably knows that already.

John

Reply to
John Larkin
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Another news flash: water is wet.

If you are referring to AT&T wireless, well yeah, it sucks, but mostly in the SF Bay Area. Plenty of people use AT&T wireless elsewhere. It works well unless you have an iphone. [Great gaming platform, piece of shit phone] I can't wait until the fanbois go gaga over the Verizon iphone. The present chipset won't have the ability to do voice and data simultaneously like you can over GSM. Well make that EVDO data and CDMA voice.

The oddest thing about AT&T wireless in SF is how poorly it works in the Golden Gate Park. There are no building to block signals. T-Mobile works fine in the park, and I would think 1900 GSM would be worse.

Reply to
miso

My current problem is flakey home DSL. It's been ratty for three months now. I've stayed at home for THREE 4-hour appointments to check the line, and they have no-showed all three times. Their "contact us" support is the usual we-don't-want-to-be-bothered Catch-22 runaround, both voice and online.

AT&T is teaching the USA to hate them. What a business model!

We use Verizon for cell service, and they are pretty good. I was riding a chair lift last weekend at Tahoe Donner and got a call. The guy I was riding with was amazed; his AT&T doesn't work up there.

John

Reply to
John Larkin

A detailed letter (problems, dates, times of appointments, etc.) written to the State Public Utility Commission will often work wonders, especially if you send a courtesy copy to AT&T Customer Service. It wouldn't hurt to mention the class-action lawsuit against AT&T for having "oversold" their DSL lines' actual capacities (see

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for the case information)

The ILECs hate to have their failure-to-perform go onto the public record.

--
Dave Platt                                    AE6EO
Friends of Jade Warrior home page:  http://www.radagast.org/jade-warrior
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Reply to
Dave Platt

Umm, yeah. I used to have DSL, and it ran fine for YEARS, even though I was 11,500 feet from the CO. then, AT&T bought out Southwestern Bell, and the line got worse and worse, and was eventually extended to 18,000 feet, and the DSL would not work anymore. I moved to a cable modem, and that works fine, but at a vastly higher price for static IP service. Then, the phone lines started crapping out every time it rained. This has gotten to the point that I know the line techs on a first name basis. Can you believe they can't make a POTS line work anymore? This is 1890's technology! And, when you need to call in a service ticket on the line, their web service portal often doesn't work. You spend 10 minutes entering info and then it says it is "unable to process your request at this time". Then you call on the better of the two phone lines and have to wait 20 minutes to report the problem.

Jon

Reply to
Jon Elson

John Larkin:

Right. I hate coax cables, transistors, lasers and Unix. ;-)

Reply to
F. Bertolazzi

They used to be a good, ethical company. No more.

John

Reply to
John Larkin

Upon which they promptly raised the DSL rate $3, about the same amount the settlement will be. The only guys who'll make a fat profit are going to be the lawyers. As usual.

Monopolies don't have anything to worry about, usually.

--
Regards, Joerg

http://www.analogconsultants.com/
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Reply to
Joerg

Teaching?! Remember, "we're the phone company, we don't have to care."? The more things change, the more they stay the same.

We've used VZW for seven years. No problems at all.

Reply to
krw

What's wrong with coax, transistors, and lasers?

Reply to
krw

"John Larkin" wrote in message news: snipped-for-privacy@4ax.com...

I had AT&T around 2000, $15/month, a little Nokia. That was great before Cingular bought them.

Cheers

Reply to
Martin Riddle

When ever I have DSL problems, first thing is to put a ticket in for 'Line noise' on the voice account. Solves the problem every time. ( At least twice so far )

Cheers

Reply to
Martin Riddle

I don't know what you're complaining about! Round here, Comcast resets the cable modem IP address about every nine minutes. Very frustrating.

Plus, it's an older neighborhood (translation: power poles are shit, and wires too closely spaced). They used to say rogue iquanas climbing the lines and getting BBQ'd was the problem, until a freeze last year killed off most of them. Now, they say it's "high winds", and folks who don't keep their trees trimmed.

A-holes. For what we pay for both of those services, they ought to be delivered on a silver platter. Pig iron, at least.

Reply to
mpm

Are you implying AT&T invented coax? Just wondering...

Reply to
mpm

Kinda like a condom: nobody likes but everybody uses. As for business model, you are supposed to buy a fiberoptics line from AT&T; with internet and a zillion of TV channels as a package; of course it is much more expensive compared to DSL; but it brings more value, isn't it?

In our area, AT&T uses local subcontractors for the lover level hubs and the last mile service.

Vladimir Vassilevsky DSP and Mixed Signal Design Consultant

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Reply to
Vladimir Vassilevsky

You are what AT&T execs refer to as a "Brand Assassin". That term came up in a recent court case they were embroiled in, and I thought the term highly descriptive.

Reply to
mpm

Maybe the service guys will show up next time?

John

Reply to
John Larkin

AT&T has as much in common these days as Dick Cheney has in common with Barack Obama. The linkage is there, but just barely.

Reply to
miso

snipped-for-privacy@sushi.com:

Sadly so.

Reply to
F. Bertolazzi

mpm:

So they claim:

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Reply to
F. Bertolazzi

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