Placed an order a few days ago, around $600, and got a message that they needed me to fill a form for a processor with crypto engine. I was careful to select a part without crypto but had not noticed they had wrongly labeled it on their site as if had; hence the message I got. Anyway, they sent me some form which I filled and sent as requested.
Next day I got an autoreminder that they had not received the form, so could I please fill it and send it. Did it again, contacted the chat line, they said basically nothing. Got contacted by a person with a name asking me the same. Sent them the file as well. Next day got the autoreminder again. And today again.
No idea what is going on, any experience with that? I'll let the order cancel itself eventually and reorder without this part, they do have some of it (larger temp range but the same) which are not marked for this nonsense but I am still puzzled by what is going on. Looks like there simply is no pilot in the plane but who knows, may be someone here might have some better insight.
====================================================== Dimiter Popoff, TGI