We have a Telstra F2300 landline telephone. It has a base station with an answering machine and a cordless handset. It has two additional cordless handsets. One of the handsets is failing, in that the display has lost a row of dots and the stored numbers don't always dial the full set of digits. I have put the faulty handset into another cradle/charger and replaced its batteries without causing any change. Does anyone know if it is possible to buy/use a replaceable handset? Would a handset from the house up the street work, for example, or does each set of handsets have its own frequencies? I phoned the Telstra shop where I bought it, and the teenager I talked to didn't seem to grasp the concept of a model number, assured me they sold telephones, assured me that any handset would work, and assured me that it would be cheaper to buy a newer model with three handsets. He eventually gave me a phone number for "Service". The Indian lady at "Service" introduced herself as Debbie from Melbourne. She too had difficulty grasping the concept of a model number. Eventually, after a couple of long periods on hold, she told me that they don't sell that model, and transferred me to a section dealing with line problems and equipment faults. The peopole here were very helpful and suggested ringing....wait for it, wait for it... Harvey Norman. I did so and I now know why Telstra sent me to Harvey Norman. They make even Telstra look good.
- posted
14 years ago