Hi all, I'd like to know if anyone has been able to succesfully and easily obtain a refund from dealextreme? I ask as I bought an oscilloscope on dealextreme last moth (yes, August) and still waiting for it to be despatched. In fact, I'm still waiting for them to purchase it from their supplier. I was unable to cancel the order via the website, I had to "contact" them using their correpsondence ticket system. With no luck there I put in a dispute with paypal. Now they are willing to refund but want me to close the paypal dispute, which I'm reluctant to do as you cannot re-open a dispute on a transaction if you close the dispute.
When I placed the dispute I got an automated message from dealextreme saying they would refund the monies but the amount was about $10 or so less than the purchase price.
Anyone got monies back from them? I think I should just elevate the dispute.
Thanks Greg