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Worth fixing? XBR with bad D-board

I have a four-year-old, 36-inch Sony XBR set (KV-36XBR400) that recently quit powering up. A Sony service tech troubleshot the problem as the one widely reported around this forum and elsewhere: a defective D-board.

This set, which cost us a salty $2,500, has a stunning picture (when it works!) and has had no previous problems, but we're concerned that dropping the $500 for a rebuilt D-board (the only ones available) might somehow be dollar-wise and pound-foolish, especially if the set is prone to the problem.

Can you offer an opinion about the "permanency" of such a D-board repair? Given your knowledge and expertise about Sony, this set and such high-end sets in general, is it "worth fixing" from a cost-benefit ratio, as they say.

Thanks, BILL L

Reply to
Bill
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Last I heard, if the set falls within a certain serial number range and did not have the modified D board already installed, Sony is still sending out the part no charge to an authorized Sony servicer, customer to pay labor charges ~$200.

Bill wrote:

problem

defective

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might

cost-benefit

Reply to
dkuhajda

Mmmm. Any idea where I might learn more about such as possibility? My own Sony service tech didn't mention anything of the sort, though I've read (through the Internet grapevine) of Sony making good on some XBRs with the affliction, even at this late date.

Reply to
Bill

Customer needs to call Sony, have serial number, date of purchase, date unit first failed, and all prior repairs on the set in hand. They have to ask Sony for repair assistance.

Warning, if they bought it at Sears, forget it. Sony won't help as the tv did not have a Sony warranty. It was hard enough to get Sony to pay for warranty repairs on the occasional item they bought at Sears and brought in, even though Sony said they would reimburse the servicer.

Reply to
dkuhajda

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