Toshiba HD DVD Player HD-D3KU Draw Won't Open

Oct 31, 2010 4 Replies

This is a Toshiba HD DVD player



After turning on the unit the pilot light changes from red to blue. The screen displays WELCOME.



It never progresses beyond that point and the drawer can not be opened.


It is like the boot sequence stops. Pushing the Open Drawer Button or other buttons there is a beep that sounds. Otherwise it is locked up.



The player has had very light use. Any reset or what can be done???



Dave


You could try manually opening the drawer, and moving the laser back from it's 'home' position (assuming that it is actually there in the first place) and then powering up. I have had odd behaviour like this that is corrected by making the system control micro do something else first, before launching into the main boot sequence. Another thing you could try, is to disengage the unit from mains power, then press and hold the standby button, and then, whilst still holding it, reapply mains power. Keep the button pressed for at least 10 seconds. This is a very typical reset procedure that is used by many manufacturers.

Arfa

Arfa,

Thank you for the suggestions.

I tried both, neither worked out for me.

The DVD doesn't spin up and the laser doesn't move. It isn't like the power supply is totally dead since the WELCOME appears and the fan runs.

I will try any ideas anyone may have.

There is one other thing that you could look at, and that is the condition of the electrolytics in the power supply. Make sure that none of the secondary side ones are bulging. Better yet, run an ESR meter over them, if you have one. Failing that, you probably won't progress a deal further with it without at least service info (schematics) and even then ...

Arfa

Thank you Arfa,

I do have an ESR meter and will do as you suggest and will report back.

Dave

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