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Starting Microsoft Outlook - I get an error box

When I start Microsoft Office Oulook I get an error box which reads

The add-in "c:\progra~1\mcafee.com\vso\vsolplg.dll" could not be installed or loaded. This problem may be resolved by using Detect and Repair on the Help menu.

I used Detect and Repair, and it stated that it was repaired succesfully but the error box is showing again when I start Outlook. I tried to find vsolplg.dll file but it doesn't exists (I had have mcaffe which I uninstalled, so I gues that something is still left). I have XP os.

Can you please help me to fix / get rid of this message.

Thanks, Max

Reply to
maxrada
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Does the error message indicate if it is a registry or startup problem? I routinely have to clean every reference to McAfee out of the registry by hand on the computers I refurbish. The uninstall routines written by McAfee are about as reliable as their software.

--
Service to my country? Been there, Done that, and I've got my DD214 to
prove it.
Member of DAV #85.

Michael A. Terrell
Central Florida
Reply to
Michael A. Terrell

Try one of the microsoft.public.* newsgroups - one for Outlook or Office.

Reply to
Homer J Simpson

Hi Max,

As Michael has said you can solve this by searching the registry for McAfee references and clearing them out, editing the registry is risky so manually set a restore point prior to doing this to be on the safe side.

You could also try disabling the add-in in Outlook; Tools | Options | Other tab | Advanced options | Add-in manager and de-select any McAfee add-ins you see there.

--
HTH

Ian
Reply to
Ian

Thank you everybody, Ian, I tried to search the registry but I couldn't see it in there and I wasn't sure is it ok to do it. I couldn't do restore point because prior to this problem I had problem with a mouse and I contacted HP (they didn't help me even they did PC recovery;at the end I figure it out that the mouse mouse connector was bad). So, after this PC recovery I started having this add-in message in Outlook.

I solved the problem disabling the add-in in Outlook, so it is Ok now.

Thanks again, Max

Ian wrote:

Reply to
maxrada

There are free utilities to back up and to restore the registry, but you should practice on an old machine the first couple times. I learned to edit the registry by just diving in on computers that had nothing worth keeping, so if I messed up, it didn't matter. I've kept this computer running through five motherboards and countless other hardware failures with the original install of Windows ME by cleaning the trash out of the registry from time to time.

--
Service to my country? Been there, Done that, and I've got my DD214 to
prove it.
Member of DAV #85.

Michael A. Terrell
Central Florida
Reply to
Michael A. Terrell

I've had very good luck simply copying down error messages like this when they pop up and entering them as search terms in Google. Usually someone has had the same trouble. Often there are multiple sites with some kind of explanation, and often a fix. If googling the complete error message (with quotes around the search) doesn't produce useful results, then google the actual file name.

For instance, googling "vsolplg.dll" brought up 55 hits. I'll bet at least one of them--probably more--will give useful information.

jak

Reply to
jakdedert

No problem, glad I could help.

--
Ian
Reply to
Ian

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