Bit of a sob story.
Looking for a quick electronic format service manual last Saturday - trying to complete a web purchase of that from samsungparts.com when their microsoft e-commerce gui goes bad ' cannot complete request' etc etc.
Send e-mail about this and get invoice for electronic format plus shipping ($x2). No service manual file in mail. I query further.
I need the manual that day. I get it after more searching, that day.
Response later - they only ship electronic format on usb stick or CD.
I tell them to keep their product and refund shipping costs that were never intended in the original purchase.
They ship four days (two business) days later, anyways.
Samsungparts.com - J&J International - stay clear of these jokers.
RL