Ricoh 3213 copier error code E13

- S
- Steve Nordseth
  
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posted
18 years ago

Tue, Sep 27, 2005 2:41 PM

I am getting an error code on my Ricoh 3213 copier.

E13

Any suggestions as to what this may indicate?

Thanks,

Steve

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- B
- blaildyors
  
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Vote on answer
posted
18 years ago

Tue, Sep 27, 2005 9:53 PM

CODE #13 - ZERO CROSS SIGNAL ERROR

- Definition - The CPU does not receive the zero cross signal within 0.56 second.

- Possible Causes - =B7 Defective main board =B7 Defective dc power supply board =B7 Zero cross line open

=B7 CN107 on the main board or CN202 on the dc power supply board is not correctly connected.

- Action - Turn the main switch off and on.

Check that CN107 on the main board and CN202 on the dc power supply board are correctly connected.

Incorrect - Connect CN107 and CN202

Correct - Check the voltage at CN202-2 on the dc power supply board.

0 volts - Replace the dc power supply board. 0=2E6 volt - Check the voltage at CN107-1 on the main board.

0 volts - Replace the dc harness.

0=2E6 volt - Replace the main board.

If you happen to be in the uk I can recommend a place where you may be able to get the boards tested/repaired or get further help.

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