I am checking out a Dell Inspiron 5000 laptop for a friend. The keyboard doesn't work, but an external keyboard works when plugged into the external port. I also get a stuck key error from dell diagnostics. I checked the ribbon cable and it is plugged in tight and not cut or torn. Are keyboard failures very common? Thanks
Yes they are but , this may sound crazy, i had this problem with a csutomer dell just last week try starting the pc with a win 98 or melenium floppy once the computer finishes booting test you keyboard. I bet it works just fine. What has happened is a driver has gotten corrupt. Ya it somes crazy but i bet this is your problem
ElectronDepot website is not affiliated with any of the manufacturers or service providers discussed here. All logos and trade names are the property of their respective owners.