glass cleaner damaged my DLP 60" tv screen -- any way to fix it???

On my DLP rear projector (Sagem) it's an easy job to remove the screen. (mine was delivered with the screen pushed in out of the rubber surround in one place and I fixed it myself rather than get a repair man out) I can't see why it should be difficult on any make. The screen is some form of flexible plastic so I'd not use glass cleaner, but just mild detergent and water.

See the topic below.. "2 year old tried to Give Scooby a Drink on my 51 inch Toshiba Rear Projection !!!! PLZ Help !!"

On Fri, 28 Apr 2006 09:25:15 -0500, Mike Berger inscribed to the world:

I would guess soap and water, or just water, sigh. I know I screwed up.

On Fri, 28 Apr 2006 14:32:52 +0000, Biz inscribed to the world:

Yes, it was "Glass Cleaner with Ammonia". Am I screwed? Can I have a TV repair guy fix it for a few hundred? Actually that would be worth it-- I am dreading the thought of buying a new TV at a cost of $1500-$2500.

On Fri, 28 Apr 2006 14:45:29 +0000, AZ Nomad inscribed to the world:

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I think I *might* have gotten the extended warranty. But I would think any warranty would not cover my stupidity as using ammonia based cleaner when the instructions likely said to just use water or a bit of soap and water. I screwed up. I hope an ext warranty might cover it, but if I can even get away with paying just a few hundred I will be relieved.

why not call the people that made your tv & ask them what todo?

On Fri, 28 Apr 2006 09:11:51 -0700, Sarah T inscribed to the world:

Good suggestion, thank you. I will try their 800# or email. Hopefully not a dozen automated submenus. Maybe they can give me an idea of the cost involved to repair, replace screen, or whatever, Not knowing how much I am screwed is killing me more than finding out it will cost me $600 to repair.

On Fri, 28 Apr 2006 11:15:23 -0500, Beowulf inscribed to the world: ..

Talked to Samsung, they were very nice very easy to get through to their tech support. Connected me with 3-way call to local repair store. Looks like $300-400 for a new screen and $200-300 labor for on site screen replacement; that was at one place. I know a guy (The TV Doctor) who might do cheaper. I am also thinking as some have suggested, that perhaps paying just labor to remove screen and clean inside might solve the problem, unless of course the ammonia cleaner I was stupid enough to use damaged permenently the screen, etc

Crying, but at least $600 is far better than $2000-3000 for a new TV.

How old is the set? Even though I'm not in favor of disposable electronics, the reality is that technology changes so rapidly in this area that you might want to consider springing for a new one before sinking $600 into the old one. If indeed, it is 'old'.

Before you make any decision on this be sure to view the picture from a good HD source on the Sony 60" LCOS set (KDS-R60XBR1). It is the best

On Fri, 28 Apr 2006 17:00:12 +0000, Travis Jordan inscribed to the world: ..

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Only about 15 months old.

Look at the Sony set anyway and see what you think. On the one hand if you really like the picture you can justify replacing last year's set as an 'upgrade'. Maybe you can convince your local retailer to take the old one in trade. Or OTOH if you don't think the picture is noticeable superior then you will feel better spending only $600 and getting your serviceable set back.

Agreed.. You also have to consider the life of the lamp in your DLP set. The lamp may be about to go out and that can eaisly cost $600+ but it may have a couple years left in it. I'm not sure but I think you only get about

Just my $.02

- Mike

then don't tell them.

The only thing ammonia based cleaner will do is possibly discolor the surface after many years of exposure.

It's a ripoff if the fault wasn't yours and you have a warranty.

On Fri, 28 Apr 2006 15:34:01 -0400, Michael Kennedy inscribed to the world: ..

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Good point. If I do the match, my lamp may have 3000 hrs used on it, so it may indeed be about to go out. Where could I see the price of a replacement lamp?

Search on google.. or call your local repair shop..

- Mike

This is terrible advice. Friends don't let friends purchase anything from SONY. This is the company that has constantly and consistently screwed with their customers for decades. A ROOTKIT for your PC, anyone? 'Nuff said.

-Junior

I have cleaned many DLP tv screens at work . I use windex and it has never hurt anything . Did you spray the cleaner directly on the tv set and let it drip down the screen ? it could have run inbetween the plastic layers . Most of those screens are made up of 3 sheets . Remove the screen from the set and check by only carfully dealing with that corner . Do not separate the sheets dust will invade everything .

I dont understand a totaly black spot . A little cleaner cant do that . Those sets have a mirror inside behind the screen . If something falls i there it could cause a black shadow . Take the back or front off and inspect it .

Where do you live ? my brother is called Tv Doctor .