If you used a propane orifice with natural gas the thermal output would be less. The fact that you were sold a returned unit indicates that a previous customer had a problem and sent it back. Now it's your turn, and I suggest you complain loudly about unscrupulous businesses that knowingly sell defective merchandise.
When I googled this model number, a lot of what we would call "closeout" or "floor models" show up. Was this sold at a clearance price? Floor models may have been jostled, and perhaps damaged.
Is it usual for a gas cooker not to have a back? I always worry about the chance of spills falling down the back. I've seen stoves on the Continent with hinged lids, that act as a back splash during cooking.
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At least on my old gas stove, I can replace burners and the ducts leading from the control knobs to the burners. Hooking up appliances to existing gas valves is well within every homeowner's skill set, although the utility would like to check your work.
Poking around a little more: Funny that the makers of freestanding hobs specify the power output of their burners, even boasting of their high power wok burners.
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I can't believe that brits are drawn to a brand called "Smeg" however.
Here's what can happen if you don't do it properly and nobody has checked your work:
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The shop sent a fitter today to inspect the cooker - he didn't at first believe what I was trying to tell him, and was trying to tell me how to operate a gas oven, but got it in the end.
He had no test equipment with him, but did manage to blow a load of crud out of the flexible supply tube into his eye. This made no difference to the performance of the oven, or his eye, thankfully, and he eventually agreed the appliance is faulty, and I shall be getting another one.
So, none the wiser, really, as on questioning I soon realised he wasn't going to be able to diagnose any further than "it's broke, mate".
Service and repair requires a much higher skill level than merely hooking something up.
The story includes far too much of the neighbor's rocky relationship with his girlfriend, including jail time, for the boiler repair to be completely unrelated.
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Sediment in natural gas is not uncommon in the US. Appliances should contain a debris trap for the sediment to fall into. Failing that, the pipe installer should add one in front of the valve.
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Good. I hate to pay good money for something that doesn't work 100%.
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