Dell computer DVD RW problem

Jan 01, 2007 6 Replies

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Peter 19 years ago

My friend has a Dell PC with a DVD RW, the unit is about a year old.

We recently went to burn an audio CD and the computer doesn't reconize there is a blank in the drive. I tried playing a music CD and it also didn't reconize it.

The CD is spinning because when ejected, it's not positioned the same when I place it on the tray. The only idea I came up with was the computer is downstairs and it's a bit cold, could the cold be causing this problem?

I researched DVD specs and it gave an operationg spec of 41 degrees F and I don't think the computer is being stored in a place that cold.

Any ideas?

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w9gb 19 years ago

Go to the Dell web site and find out IF you have the latest drivers AND firmware for the DVD RW.

This was a known problem with some DVD and mfg (Dell, HP, Gateway/eMachines, etc.) were a bit slow in providing the driver updates or the firmware upgrade for the Drive (Sony, Memorex, Toshiba, NEC, etc.)

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Ryan Weihl 19 years ago

if you use a NERO driver you must select DVD or DV first rw

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Meat Plow 19 years ago

On Mon, 01 Jan 2007 11:44:43 -0600, Peter Has Frothed:

Go to the device manager and unistall the drivers. Reboot and let XP reinstall. If that doesn't help the drive may have malfunctioned.

Pierre Salinger Memorial Hook, Line & Sinker, June 2004 COOSN-266-06-25794

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Eeyore 19 years ago

Eh ?

This is a drive that was previously working.

Nor does it need a driver to play CDs.

Graham

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Yukio YANO 19 years ago

Isn't this the DRM Worm that SONY got SUED Millions for !!!

Where if you try to Copy a DRM protected CD, it uploads a trojan horse Virus ??? that screws up your CD Burner !

Yukio YANO

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jim 19 years ago

many times the little rubber belt that drives the tray and lifts the cd into position slips and doesnt lock into place.Here is my test for a slipping drive belt .... open the tray , shut computer off (hold onto the tray untill it powers down) now look just under the tray see the belt? wile holding the small pully with a small screwdriver , try to turn the bigger pully if it spins easy , the belt is streached ... replace. Jim

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