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Dell computer DVD RW problem

My friend has a Dell PC with a DVD RW, the unit is about a year old.

We recently went to burn an audio CD and the computer doesn't reconize there is a blank in the drive. I tried playing a music CD and it also didn't reconize it.

The CD is spinning because when ejected, it's not positioned the same when I place it on the tray. The only idea I came up with was the computer is downstairs and it's a bit cold, could the cold be causing this problem?

I researched DVD specs and it gave an operationg spec of 41 degrees F and I don't think the computer is being stored in a place that cold.

Any ideas?

Reply to
Peter
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Go to the Dell web site and find out IF you have the latest drivers AND firmware for the DVD RW.

This was a known problem with some DVD and mfg (Dell, HP, Gateway/eMachines, etc.) were a bit slow in providing the driver updates or the firmware upgrade for the Drive (Sony, Memorex, Toshiba, NEC, etc.)

gb

Reply to
w9gb

if you use a NERO driver you must select DVD or DV first rw

Reply to
Ryan Weihl

On Mon, 01 Jan 2007 11:44:43 -0600, Peter Has Frothed:

Go to the device manager and unistall the drivers. Reboot and let XP reinstall. If that doesn't help the drive may have malfunctioned.

--
Pierre Salinger Memorial Hook, Line & Sinker, June 2004

COOSN-266-06-25794
Reply to
Meat Plow

Eh ?

This is a drive that was previously working.

Nor does it need a driver to play CDs.

Graham

Reply to
Eeyore

Isn't this the DRM Worm that SONY got SUED Millions for !!!

Where if you try to Copy a DRM protected CD, it uploads a trojan horse Virus ??? that screws up your CD Burner !

Yukio YANO

Reply to
Yukio YANO

many times the little rubber belt that drives the tray and lifts the cd into position slips and doesnt lock into place.Here is my test for a slipping drive belt .... open the tray , shut computer off (hold onto the tray untill it powers down) now look just under the tray see the belt? wile holding the small pully with a small screwdriver , try to turn the bigger pully if it spins easy , the belt is streached ... replace. Jim

Reply to
jim

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