Cisco soho-91 router

Note: To determine the version, run the shoe version command.

The proper version really depends on what level service contract the purchaser had with Cisco. Restoring the software (IOS) will do nothing to reset the configuration, so I have provided instructions below:

To reset the router to defaults, access it from a console cable, enter privileged exec mode (enable command), and run the erase startup-config command. Run the reload command to reboot the router. The router will now ask you a series of questions to set up a basic configuration. You will now have a base configuration (be patient, this will take some time).

Once you have a working configuration, you should back it up to a TFTP server (free software is available online). You should also back up the IOS since you don't have a support contract with Cisco.

If the IOS is gone, then the only legal way to get it fixed is a support contract with Cisco. This does really stink, but that's just the way Cisco is. Once you get it running, however, it will be very stable - my Cisco 831 has been up and running without any reboots for 1 year, 17 weeks, 3 days, 4 hours, 38 minutes.

Ahh, thanks for the tips :) the IOS software is still there, but I wasnt sure how to default the router to basic settings and erase its previous configuration, which it had and didnt work for my needs. I have a console cable, I made it from a diagram I found soI am able to get into the router. I will do what you said and then see if it works. thanks :)