: :Franc Zabkar wrote: :> :> On Tue, 11 Nov 2008 23:17:39 -0500, "Michael A. Terrell" :> put finger to keyboard and composed: :> :> >
:> >"Chris F." wrote: :> >>
:> >> One thing's for sure - I'll never buy another APC. :> >
:> >
:> > Do you think any other UPS manufacturer will supply schematics & :> >repair parts? :> :> In the old days they did. :> :> For example, I have an Emerson Electric AP10S On Line UPS Technical :> Manual with full schematics. I don't like your chances today, though. : : : There is too much liability for the OEM to allow untrained techs to :screw around with equipment that could cause a death, or property :damage. By refusing field support, they can refuse to pay for any :losses when someone tries, anyway.
If this is the reason for refusal to supply parts then wouldn't the same apply to the repair of almost every mains powered item of equipment? I think your supposition is incorrect. If it was that way then nothing would be repaired except by return to the manufacturers of the equipment.