WARNING, Defective 2.5" IDE Cables from Atlantic ComputerTech

Hi,

I ordered a 2.5" IDE extension cable (male & female connectors) from Atlantic ComputerTech, 95 Horton Ave. Lynbrook, NY 11563 that has a defective female connector.

I didn't know it when I received it because I used a "needle probe" with a DMM to check the connections between the female connector and male connector. I discovered this cable was "out of phase" (top row of female connections are connected to the bottom row of male, and vise versa).

Then I found out there is a "true extension" after I called the company. I ordered the "true extension" IDE cable. When I received it, I verified that the connectors (male and female) are "in phase" using the same needle probe on my DMM.

When I connected a 2.5" IDE HDD to this extension, the computer did not "see" the HDD!!!!!!

I removed the HDD and decided to check every pin connector on the extension.

FEMALE CONNECTOR DEFECT:

It was when I used a 10X magnifier and a bright light that I noticed that there are no "sleeve" (don't know if right term) contacts in every "hole". The only contacts were at the end of each hole!!!!!!!! The tips of every male contact would have to press against the back of every hole in the female connector in order to make a good connection. Note: My needle probe simply touched the back of the hole contact.

The first cable I ordered, which I did not return yet, had exactly the same issue. I am going to call Atlantic ComputerTech about returning the cables for a refund (PayPal).

I don't expect to have a problem returning the cable for a refund, but if I do, I will let you know.

John

Reply to
jaugustine
Loading thread data ...

CORRECTION:

I made an error, "The tips of every male contact would have...."

It should be, "The tips of every male pin would have to press against the back of every hole in the female connector.....".

MORE INFORMATION:

I forgot to mention their (Atlantic ComputerTech) web site,

formatting link

NOTE: I will post an update after I get a refund or not.

John

Reply to
jaugustine

UPDATE:

I received a refund for the product(s), not the shipping charges. I am out by $14.99 (shipping charges for two orders). Not to mention what it cost me to ship the DEFECTIVE products back.

I will NEVER order anything from

formatting link
in the future.

IN CONTRAST:

Not long ago I returned a defective external floppy disk drive to Amazon. I received a full refund that included shipping costs. I will continue to do business with Amazon.

John

Reply to
jaugustine

ElectronDepot website is not affiliated with any of the manufacturers or service providers discussed here. All logos and trade names are the property of their respective owners.