Be nice! A lot of RS stores have gone to Hell in a hand basket, but I resent the stereotype, nonetheless.
Up until fairly recently (I'm talking 6 or 7 years ago), my local RS stores had quite knowledgeable staff.
But let me tell you what happened to me about 19 or 20 years ago.
There was a local RS office in downtown ("Old Town") Eureka. It was a few years prior to the start of the "Urbanization of Eureka" project. God Damn the city council!
In this event, there was an employment ad run in the local job market, for a "manager trainee" position. This point is important to note! I did not want to be a salesman. I like dynamics, not stagnation. Thank you very much!
Well, it turns out that the so-called "manager trainee" position was a hoax: A come-on. Truth is: ANY employee can be later considered, trained, and promoted. I didn't realize that then, but I do now.
Let's backtrack.
OK. I applied for the job.
At the interview, we talked turkey. This is where I probably shot myself down, but I didn't care at the time. I was blinded by intellect. During the course of the interview, I was alarmed to learn that RS was phasing out the "smart salesmen", in a quest for volume sales push. The interviewer started to explain the policy to me. Here is what I heard him say:
"Actually, we are not looking for manager with electronics knowledge. The less they know about electronics, the better."
I asked, "Why?" (big mistake)
"Well, it's a distraction. We don't want customers calling up our store to pick our brain. We want to be able to keep sales on an even keel, and basically just run the store."
I proceeded to tell him, quite frankly, what I thought about that protocol. I didn't get the job, needless to say. But at least I left an impression.
Yeah, it's sad. In the past 20 years, ost of the knowledgeable staff in my area RS stores have either been transferred, fired, or have gotten frustrated and quit!