Students: where to go for help

I assume that you wrote this message partly in response to my recent "EDK 9.2 install problem", though I can't tell because you started a new thread rather than respond to mine.

In fact I wrote to comp.arch.fpga /after/ speaking to my supervisor about the problem - he agreed asking here would be a good idea. Not only do I know that Xilinx has a presence here, I could also see if this was a common problem among other Xilinx users. It seems that it is not a common problem, and is probably a defective install disk, so no need to open a WebCase anyway.

Philip,

Yes, this was in part a reply to you, but I had marked the thread "ignore" as I had already made a note to contact the support group, and find out what we were doing.

C.A.F. is a good place to ask if others have the same problem: yes. And, unlike a webcase, Peter and I do read all of the postings (even if we do not choose to reply).

In the past, we did not have a specific link for questions that professors used, but as of last week, now we do. So, for your professor, it should be easier to enter a XUP webcase now.

The only rumor I have heard is that now that we have software releases on DVDs, they are more susceptible to scratching and damage if left without their covers, and may be ruined much more easily than a CD would be. So, if those DVDs were left out, and got tossed about, they may well be scratched, and won't work.

Austin

I'm sure I'm not the only one who appreciates this! You and Peter are a valuable presence here.

Thanks, I'll discuss it with him.

It was straight out of the box and into the computer, but it may have been damaged in transit.

Hi Philip,

Scratched DVDs are defenceless against fresh fruit.

HTH., Syms.