Regarding APC supplies, I've actually had NO failures of this brand at all, except for battery replacement. We must have about 40 of them, most in the
300-400VA category, but about 5 of the 1KW versions for server and telephone system backup. I don't buy the replacement batteries from APC though, their prices are a little inflated. McMaster Carr carries the correct batteries for about 25% less.
Though APC doesn't recommend replacing the batteries on their older Back-UPS models without the battery compartment door, I do it anyway. Average battery life for the small units is 2-2.5 years, and on the large units, 3-4 years.
Doug Moore