You would think that if customer service was the goal, giving a sealed bag that the passenger can put their possessions into and pick them up at the other end would be some much nicer than having the customer just throw those things away.
Lighters, nail clippers, eye wash would not be in the hands of the potential terrorist, and a further screening can be done if necessary.
The US is just not thinking customer service, its just a knee jerk reaction that make past administrations feel better at our expense.
Passengers would then feel like the TSA is doing a real job and not just wasting taxpayer money. ( or groping young woman and young boys)
hamilton