Since around mid-2014, Chinese manufacturer Xiaomi has been enjoying a huge success here in India selling mid-range mobile phones at prices no other company could touch. The phones are sold exclusively at a popular online shop in weekly flash sales. Pre-registration is mandatory on a "one phone per registered user per sale" basis. I bought one for my wife and subsequently several more for others who don't have the internet-savvy and/or online payment facility to make the purchase themselves. These are all close friends and relatives and I don't do it for profit although some of them voluntarily give me something extra for the time and effort I put in.
After last week's sale, the shop apparently wised up to the fact that more than one phone was going to the same address. Their email didn't quite come right out and say that I bought more than one phone at one sale. They said "......in order to provide all customers an equal opportunity to avail this great deal we had to cancel the following items in your Order......" A bit annoying but understandable when considered from their point of view.
More annoying was a phone text message they sent at the same time saying that my order was cancelled because the courier could not deliver it to my address. An obvious lie probably made up in a hurry. Anyway, the phones had come more than half-way already when they sent the email and the phone message. _Really_ annoying is the notification the shop left in my account: It says that they have scheduled a pick up for the item I wish to refund. I wish to refund??!!
The phones are now in my hands but I won't pass them out yet until I've sorted things out with the shop. But I have no intention of returning them even if the shop actually sends a courier to pick them up. What do you think of the whole thing?