From what you are indicating, your power supply is under sized. The voltage is correct, but there is another very important issue. If your unit is asking for a supply of 2.4 Amps, and your supply is able to only put out 400 ma, there will be a problem. Your supply will not last very long.
When your unit is in a USB port, it probably can sense that and the limitations are regarded. When you connect the external supply, it will expect a very different spec.
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JANA _____
We bought a Creative ZEN V mp3 player. It comes with a USB-cable to charge the li-ion battery through a pc. I want to charge this player with a power supply (220V in). I think the ZEN needs 5 V at 2.4A (max) it says at the internet. I do have already a power supply witch says: input 100-240V-50/60Hz 120mA, output 5V === 400mA. Is this save to use??? Will it work?
Thanks for helping
Marcel