Futureshop (Best Buy) in house brand. Model # ISTVCA102222 32" CRT TV. Unit is dead the
28 volt secondary diode from the flyback is shorted, & keeps shorting out, after five minutes, & everything checks out fine, even the vertical IC isn't getting hot, & the picture is perfect. Location # VD 304 part # FR103 (NTE # 552). I called the customer tech line, the lady can barely speak english, & was no help at all. The TV looks like a Prima (China made), she didn't confirm that, just said they make them. Does anyone know a cross reference from Prima to Insignia? Prima has been dropped in this province, due to totally no service from B.C. Canada. It's extende warranty, & is a good money maker, otherwise I would refuse to even take it in! Someone must know about these sets. I'm the only one in this whole area doing them, & when needed, service is non existant! Thanks for any help, Dani.