HP printer trouble

Carlos E.R. · 2025-04-16T18:23:59+00:00

Hi,I have an HP Color LaserJet CP1515n printer since 2008-09.It has printed a total of 6339, according to itself. Not many pages for a laser, but for all these years it simply printed when I wanted it. No more ink trouble. I'm happy, it was a good purchase. 262€ at the time.Coincidentally, the printer warns that the toner has run out. It does this from the page count, so it may be able to print a few hundred pages more before I notice printouts are going bad.But today it claimed to have a paper jam. I opened the paper drawer, the back panel, the toner drawer. No paper jam at all. I closed it again, the printer tried again, and after two tries it continued printing happily.Then I printed the second batch (the reverse side of an instruction book, first the odd pages, then the even pages, because this printer doesn't do two sides), and after 50 pages, 10 pages from the end, it claimed there was a jam. I repeated the procedure, no go. The noises it made seem like it is unable to grab the paper from the tray. So I powered it down, then up, and in the computer I repeated the print job for the 10 remaining pages, but changed the tray to number 1, which is the manual intake, 1 page at a time, and I could finish the job.What do you think it is going on?Maybe the paper (110 grams/m², explorer from is not to its liking? It did not complain before. Try another paper. I just did that (80 gr/m² plain supermarket paper) and it worked perfectly, printed a sample print page silently. I don't have anything longer to print now.Some roller broke down, rubber too old?At the price of a printer, a repair is not worth it. Maybe time to buy another one.

C

Carlos E.R. 1 year ago

If I search "Rubber Rejuvenators" in Amazon.es, I get products for the car instead.

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Got one, but it is "not available".

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. It is the only one Google finds.

Got another, from the first link you posted, also not available:

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Searching for the translated term in google instead "limpiador rodillo de impresora"... finally, found something that does ship, although not from Amazon:

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Gosh, handling and shipping is more expensive than the product itself. I'll keep seeking.

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J

Jeff Liebermann 1 year ago

Try again using the first search I listed above:

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I like to search by photos first because I usually recognize some of the common products and can read the labels on the bottle or can.

Besides restorer, also try rejuvenator, renewer, revitalizer, cleaner and softener.

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J

John Robertson 1 year ago

There are rubber renew products - they are all variations of Wintergreen Oil. Just rub some on all the rubber rollers in your printer and let it dry.

Do not soak the rollers or they will expand and become useless (yup!).

This is a very inexpensive fix if you can find wintergreen oil. Otherwise MG Chemicals makes a Rubber Renue named product that is the same thing in a handy bottle.

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John :-#)#

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J

John Robertson 1 year ago

Rubber Renue by MG Chemicals:

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Wintergreen Oil is the same thing, just not so easily found.

John :-#)#

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J

Jeff Liebermann 1 year ago

I beg to differ. Wintergreen Oil is commonly available, but under a variety of names:

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In retail stores, Wintergreen Oil (or Oil of Wintergreen) usually under beauty supplies. Also try "methyl salicylate".

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The MG Chemicals SDS safety sheet indicates that Rubber Renue is: 27% methyl salicylate 73% isopropyl alcohol As I previously mumbled, I don't like using alcohol. Alcohol works fine to soften and clean NEW rubber. It doesn't work at all with old rubber that has hardened. The idea is to expand the pores below the rubber surface and fill the pores with oil. Alcohol will not soften rubber that has been hardened by exposure to oxygen. I can't recommend a softening process without first knowing the type of rubber involved. My best guess is silicone or urethane.

I still recommend ordering new replacement rollers.

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C

Carlos E.R. 1 year ago

I did that. But nothing this side of the pond. One of them I found adverts in my country. I have to investigate those.

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J

Jeff Liebermann 1 year ago

If it's listed for use on automotive rubber parts, it will probably also work on rubber printer rollers.

I find it difficult to believe that there is no rubber restorer available in Spain. Farnell sells in Spain:

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Also, try asking people who might be using Wintergreen Oil such as practitioners of aroma therapy, beauty parlors, alternative medicine, etc.

One possible reason for the lack of availability might be that there are shipping or mailing restrictions or regulations. Wintergreen Oil is somewhat toxic:

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"Methyl salicylate (oil of wintergreen) contains more salicylate than other salicylates; 5 ml methyl salicylate is equivalent to five aspirin tablets (325 mg each)."

If you have a local automotive body shop, they probably use some kind of rubber restorer to repair UL hardened rubbers, such as the trim around windows. Maybe they have a clue.

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C

Carlos E.R. 1 year ago

Available in June.

360 more will be available week commencing 6/7/2025 Standard lead time for this product is 14 weeks This product is not in stock. Reserve by ordering as normal. You won’t get charged until the stock is despatched. Notify me when back in stock

Yeah, one of the pages said mortal if ingested.

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C

Carlos E.R. 1 year ago

Finally, this last product became active and I could purchase it. Arrived today. 7.60€. Page says only one left in stock.

It was shipped from Orense, which is at the opposite corner of Spain, in Galicia. That's a peculiar place, unless it arrived there by ship from across the pond. But somewhere I read Italy :-?

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HP printer trouble

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