Epson scanner, now sees everything as plain white

I had a different scanner than what you have. I had a similar fault. A ribbon cable became loose that connects on to the circuit board from the scanner head.

I have also had scanners go defective, and they were not feasibly serviceable.

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JANA _____

Problem reproduced under 2 operating systems (on a machine that dual-boots XP and Vista) with separate copies of Epson Scan for each, so I don't think it's a software problem.

I recently moved the scanner around without setting the transportation lock, so I'm thinking there might be a broken connection. Has anybody encountered this problem before?

Thanks!

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I once encountered such a problem with a UMAX scanner. First tried tech support, with no luck.

Then I simply unplugged it from the outlet and plugged it back in just to have it work correctly.