I have designed a communication device that is being powered by 24V. It has two types connectors. The first provides the power and control signals, while the second provides communication to the outside world. The device is contained within a metallic box that is completely isolated.
It was found that some of the devices failed at initial power on, or due to a later cycling of the power. Those devices were found to pull the 24V DC rail down to < 5V DC and would draw in excess of 200mA. There is a possibility that the device fails to handle the system inrush current.
In my analysis we found there to be a short between the +3.3V supply and GND. When the +3.3V LDO and the Altera gate array that was driven by the +3.3V was replaced, the device functioned correctly.
On the input to the control signals, we are using a National Semiconductor LM2676 3A Step-Down Voltage Regulator to step down the voltage to +5V. We are then using a National Semiconductor LM3940 LDO Regulator to provide us with the required +3.3V for the Altera FPGA.
All the communication signals from the outside world are floating and are passed through transformers and Holt transceivers that are powered by the above +3.3V supply.
For those devices that the fault was found, the shield from the cables that provide communication to the outside world were not connected to the GND of the device. I have two devices where this connection was made and the fault did not occur.
Any suggestions of might be the source of the fault ? Suggestions have been made that a GND imbalance between my device and other devices it is connected to, may have caused damage to the components of my device (possibly large currents into my device). However I don't understand how this can happen when there is no connection between the other devices and the GND of my device via the cable shield ? Can spiking occur across a SM0805 footprint that could have caused damage to the gate array if the voltage difference gets high enough between the two grounds ? Also another point: In a normal connection where the cable shield does balance the grounds between devices ? why doesn't this balancing cause large currents to flow between the devices ?
Does anyone have any other suggestions ?