xilinx software licenses and updates

Hi all,

a little rant, but anyway ...

Anyone else on this group is annoyed with the Software Licenses Database at xilinx ? I was trying to get an update for my EDK, and noticed it again. I'm not in the computer ;-) I receive emails all the time from xilinx, because "I'm a registered user". I have a Xilinx Site ID, Xilinx Support ID, a lot of emails with with registration and produkt ID, and suddenly, they don't find anything anymore. Tried to send an email to swreg at xilinx, no response for a week. Xilinx support via phone last thursday, they have to call me back, they don't know why I didn't receive my update. Call to support today, they are sorry, but the system is down ...

Please XILINX, please fix it !

BTW, I had to go through the same circus for the 6.1 to 6.2 update already, and thought it was fixed ...

/rant

So, back to squeeze ns again ;-)

Cheers

Reply to
E.S.
Loading thread data ...

ElectronDepot website is not affiliated with any of the manufacturers or service providers discussed here. All logos and trade names are the property of their respective owners.