I seem to recall that the 4013 has active high set and reset inputs. The behavior you describe is what is supposed to occur when both are driven active at the same time. Are you sure you have the other forcing input inactive?
For what its worth, I've seen the 4013 used in a number of different circuits and it does what the datasheet claims. So, if my above guess is not enough to do the trick, perhaps you could post more details of how you are driving it.