Speakout is a cell service provider, retailed through the 7-11 corner store franchise in Canada.
It may be unique in that they have no-plan (no monthly service charge) options. You pay into your account and funds are only drawn for 'talk' minutes used. No data. Free text.Suits basic 'burner' cell phones, not 'smart' ones.
If you don't 'top-up your account ($25 min) in 365 days, it expires.
They are using the termination of 3G service as an excuse to terminate accounts, pocketing any funds on-hand.
This doesn't sound legal, to me. Client hardware is likely already 4G compatible, even if only of the 'burner' variety.
They are still accepting top-up payments.
As this company doesn't actually own any physical plant, this seems like a misdirection. They are encouraging clients to transfer service to a Bell subsidiary called 'Lucky', which only offers monthly pre-paid service.
RL