I like to do things on my computer as much as possible. FedEx started charging a pickup fee that can't be referred to the recipient even when they are paying for shipping. I noticed invoices arriving in the mail and I wondered what that was about. A phone call quickly cleared it up.
So now I have a mountain of paper (for small values of "mountain") and no easy way of keeping track of it. I went to their web site thinking I can download a PDF copy of it... but no, they offer .cvs, .xml, .xls and .xlsx, but no PDF. WTF? The CVS file is horribly hard to read with separate columns for things like recipient address, city, state, etc.
Am I missing something? Even the phone bill can be downloaded as a PDF file.