The Real Andy wrote in news: snipped-for-privacy@4ax.com:
On eof the best bits about them was that they had proper keyboards!
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to
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Why, would it print poor grammar ?
geoff
Almost everything in fact.
MrT.
were
I would strip that to mice and keyboards and dd's. But these days even those use custom drivers, and yes, the drivers that ship with windows are typically written by the manufacturers.
And?
printers with ethernet connections still use drivers written by the manufacturers.
were
to
the custom drivers for mice and keyboards don't generally enable new hardware features just provide software that does stuff when a certain extra button is pressed... the regular generic drivers I use here can already sense extra buttons (where they use the regular protocol) and the user interface can be configured do any extra stuff I could want...
one less field whare proprietary drivers will be needed...
often that's not needed. many listen on IP port 515 and use the standard print protocol. if the printer understands PCL or Postscript (or some other standard data format) there's no need for proprietry drivers.
Bye. Jasen
Rudolf
I repeteadly offered HP "tech support" to take printer and my PC to their repair center. The standard answer was -- they will not be able to deal with software/drivers issues. I've been told that they can not even upgrade firmware on printer (which I find quite bizzare). I offered it number of times and got same responce.
Rudolf
We use both. When you have a few 1000 printers, consumer crap makes a big difference to your capex.
I would bet if you had a problem with your Samsung the support would be no better than HP.
I have found HP's support (especially phone support) to be better than any other large IT supplier. I have had trouble at times getting the same from Acer before but I know people who swear by them. As for poorly written things, their printed literature (HP's) can be a little on the pathetic side sometimes.
Actually, I called Samsung for "pre-sales support" (I needed to sort out few things not mentioned on web site). I got to someone who can actually speak Engslish and they made sense.
But product works and I am hapy.
Rudolf
many low-end HPs don't store significant firmware and have only a mask-rom bootloader.
the "firmware" is sent from the PC before printing can commence
This is a more complex all-in-one laser printer/fax/scanner/copier. It has to have some sort of intelligence.
BTW, uploading latest firmware did not help anyway.
Rudolf
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