OT-ish Anyone had trouble recently with Avast screwing with usenet access ?

Cheers

Arfa

I'm still working at a solution from Avast. I don't think the "third party support specialist" has ever been on a newsgroup. So, I'm trying to walk him/her (Vojta Nekvapil) through that first. :-( Mikek

Hmmm. You would think that they would have someone there who understood usenet access, considering that there is a specific section of the program, complete with controls and on / off switches, for newsgroup virus checking ... d :-\

Arfa

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=20

:-(

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That may (likely) found at third level tech support, if it exists and you can get there. Generally first level is a robot (program or human).

?-/

I'm really not quite sure what is going on with Avast! at the moment. I have had it on every machine here since it came out, and have never had the slightest problem with it either missing viruses and other bad-arsed stuff, or with it interacting badly with any operating system that I've had it running on, or any internet, usenet or mail access programs that I've had running. Now all these problems with usenet have started - and there seems to be quite a few people suffering - and also, a few times in the last few weeks, I have also had a problem - but only intermittently - with sending mail. Using Thunderbird or Windoze Live Mail, when you try to send a mail, you get an almost immediate error message spouting some garbage about the server responding with an invalid greeting, or some such. You can try and try resending, but nothing will persuade that mail to fly. Until, that is, you do the "Switch off shields for 10 minutes" option in Avast! As soon as you do that, and click "retry", off it goes, good as gold. Happened to me yesterday afternoon. Turned off Avast! then no problem. And here we are a few hours later, and I just sent a few emails from Thunderbird, with Avast! fully switched on, and they all flew without problem. And no, the machine has not been powered down, restarted or otherwise rebooted in the interim. Strange ...

Arfa

I have also had a problem making my posts appear on the newsgroups, but only on one computer, as soon as I did the patch for the problem we discussed, no more posting problem. Both of my computers have Avast. Nothing lately from Avast's "third party support specialist". Mikek

Hi all, I received the letter below. If anyone else would like to give Avast a note about the problem it might help get the problem corrected. Mikek

Vojta Nekvapil Third-Party Support Specialist

AVAST Software a.s.

Free 24/7 telephone iYogi support is now available for your avast! product. Click here to see your local toll-free number:

Ticket Details =================== Ticket ID: UVE-835929 Department: 2nd Level Tech Supp Priority: Default Status: On Hold